Contact Us

How to Contact Us

Products and Services – For information about our Dial-up Internet Access products and enhanced Internet Services, please see our latest promotion, or call Yahoo! Dial at 1-866-SBC-YAHOO to enroll.
Dedicated Access for Business – For information on dedicated, high-speed transport options, and full-time Internet access for business, please e-mail sales@pacbell.net or call us at 1-888-PBI-SALES (724-7253).
Shared Web Hosting – For information please go to Shared Web Hosting services, send an e-mail to sales@pacbell.net or call us at 1-888-PBI-SALES (1-888-724-7253).
Technical Support — There are two easy ways to contact our tech support staff:
- You can either use our online tech support form to submit questions to our tech support staff.
- Or, if you haven't found answers to your questions online, you can call our toll-free tech support phone numbers:
  For DSL support, call 1-877-SBC-DSL5 (1-877-722-3755)
  For Dial support, call 1-866-SBC-DIAL (1-866-722-3425)
If you would like to use a TTY device, please call: 1-800-360-0313
Jobs – For information about employment with SBC Internet Services, please check our job listings.
Junk E-mail/Spam – Pacific Bell Internet has a strict policy against unsolicited commercial e-mail (also called "spam"). We aggressively investigate all complaints about Pacific Bell Internet customers who are violating this policy. If you have any questions or reports about Pacific Bell Internet customers, please direct them to abuse@pacbell.net.
Copyright Infringement – An Agent has been designated to receive notification of a claimed copyright infringement for the following Internet Services Operations:

SBC Internet Services
Nevada Bell Internet Services (www.nvbell.net)
Pacific Bell Internet Services (www.pacbell.net)
Southwestern Bell Internet Services (www.swbell.net)

DMCA Policy
Contact Information for the Designated Agent
Feedback – Click here to send us feedback on our website or services.

Pacific Bell Internet Services is committed to providing excellent customer service. If you ever have a service or billing problem, please call us at the numbers listed below. Our customer care representatives will be happy to work with you to solve your problem. If our customer care representative cannot resolve your problem or if you are unsatisfied for any reason, you may ask for a supervisor.

For SBC Dial Support please contact the SBC Dial Support Center at 1-866-SBC-Dial (866-722-3425)

For SBC DSL Support please contact the SBC DSL Support Center at 1-877-SBC-DSL5 (877-722-3755)

OR email us at support@sbcglobal.net