SBC Internet Services - Configuring Windows XP

Configuring Windows XP for Internet Access

Important Note: This information is provided in the case that you would like to configure a PPPoE connection on Windows XP without the use of the software. Please note that new members must use the SBC Yahoo! DSL CD in order to complete registration.

Configuring Windows XP for PPPoE Dynamic DSL
Configuring Windows XP for Static IP / Enhanced DSL / DHCP

This document shows how to configure Windows XP using its built-in PPPoE adapter to connect to SBCIS via DSL. If you have upgraded your operating system to Windows XP you may receive errors when trying to connect using versions older than EnterNet 300 v 1.5. An example of error messages returned is "E0041: Failed on create device, and E0083: Profile Wizard found adapters installed in your computer but did not find any with a TCP stack configured." Since Windows XP has a built-in PPPoE adapter, you can configure a connection without the need to install any additional software.

Additionally, if you are using a DSL modem that is not compatible with Windows XP you may not be able to get online. This applies to USB and internal modems. Please refer to the chart below to determine if your DSL modem has compatibility with Windows XP. Links are provided to download sites where new drivers may be obtained for the DSL modem.

Modem Type	Compatible with XP	Download Driver for Compatability
Alcatel 1000	X	-
Efficient 5260/5360	X	-
Alcatel SpeedTouch USB Modem	-	Download Driver
Alcatel SpeedTouch Home (External)	X
Efficient 3060/4060		Download Driver
Westell Wirespeed	X	-
Cayman 3220H Router	X	-
Efficient 5861/Cabletron Router	X	-
Texas Instruments (Compaq PC)*	X	-
* The Texas Instruments modem is only compatible when upgrading to WindowsXP from the original operating system provided by Compaq.

Configuring Windows XP for PPPoE Dynamic DSL

1. Go to Start > Control Panel

2. Double click on "Network Connections".

3. Under 'Network Tasks' click on the link 'Create a new connection'.

4. The "Network Connection Wizard" will come up. Click on the "Next" button.

5. Select "Connect to the Internet", then click "Next".

6. Select "Set up my connection manually", then click on "Next".

7. Select "Connect using a broadband connection that requires a user name and password". Click "Next".

8. On the 'Connection Name' screen, enter 'SBCIS' in the 'ISP name' field. Click "Next".

9. On the 'Internet Account Information' screen, enter the username and password and confirm the password. Note that the username must be fully qualified with the appropriate domain. Click 'Next'.

10. The 'Completing the New Connection Wizard' screen will come up. Place a check next to 'Add a shortcut to this connection to my desktop' and click 'Finish'.

11. The connection box will appear. Click "Connect" to access the Internet.

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Configure Windows XP for Static IP / Enhanced DSL / DHCPL

1. Go to Start > Network Connections

2. In the section labeled 'LAN or High-Speed Internet', double click on the icon labeled 'Local Area Connection'.

3. Click on the 'Properties' button.

4. Highlight 'Internet Protocol (TCP\IP)' and click on 'Properties'.

5. If you have "Static IP or Enhanced" DSL, refer to Figure A below (Enter the appropriate DNS information based on their region). If you are a DHCP customer, refer to Figure B below.

Figure A (Static IP / Enhanced DSL)

Figure B (DHCP)

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